Privacy Policy

Introduction

ScoutBloc ("Company", "we", "us", "our") operates the scoutbloc.com website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our website and services.

Information We Collect

Information You Provide

• Account Information: When you create an account or subscribe to our service, we collect your name, email address, company name, and billing information.
• Domain Information: You provide the domain names you want us to monitor. This information is used solely for threat detection and reporting.
• Free Check Submissions: When you submit a free check, we collect your domain name and email address. This information is retained for 30 days after submission.
• Communications: If you contact us, we collect the content of your message, your contact information, and any attachments.

Automatically Collected Information

• Log Data: IP address, browser type, pages visited, time and date of visit, and referring URL.
• Cookies: We use cookies to maintain your session and preferences.
• Device Information: Operating system, device type, and device identifiers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our brand monitoring services
• Send you threat alerts, reports, and notifications
• Process payments and send billing communications
• Respond to your inquiries and customer support requests
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Send marketing communications (with your consent)

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit (TLS/SSL) and at rest. However, no method of transmission over the internet is completely secure.

Data Retention

• Free Check Data: Deleted after 30 days
• Paid Plan Data: Retained for the duration of your subscription plus 30 days after cancellation
• Log Data: Retained for 90 days
• Backup Data: Retained for up to 1 year for recovery purposes

Third-Party Services

We use third-party services for payment processing, email delivery, and analytics. These services have their own privacy policies and we encourage you to review them. We do not share your domain names or personal information with third parties except as necessary to provide our services.

International Data Transfers

If you access our service from outside the United States, your information may be transferred to and stored in the United States. By using ScoutBloc, you consent to such transfers.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Export your data in a portable format
• Opt-out of marketing communications

To exercise any of these rights, please contact us at [email protected].

Cookies & Tracking

We use cookies to enhance your experience. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking cookies may affect site functionality.

Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting an updated version on our website. Your continued use of the Service constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Mailing Address: ScoutBloc, Inc.
San Francisco, CA, USA